Case Studies

The global IT company has increased regional sales through outsourcing services

Industry:IT
The global IT company has increased regional sales through outsourcing services
KLIjent

The client was an international company based in Switzerland that manufactures and sells computer equipment. It does not have a registered legal entity (company) in Croatia and performs all distribution and sales through distributors.

Problem

The client does not have its own company in Croatia and therefore cannot hire its internal employees whose task would be to increase sales via sales activities and control over the distributor.

DEKRA solution

As a solution, we offered our outsourcing services in terms of recruitment, selection, employment and managing a complete team of employees with the aim of improving sales in Croatia. We recruited 10 quality candidates who were employed as sales representatives. they were employed by DEKRA and we performed all legal administrative actions. For each employee we provided a laptop with an operating system and MS Office package, a mobile phone with a mobile subscription and business cards as well as official rental vehicles complete with refueling cards. We perform monthly employee attendance records, salary calculation and payment, HR administration, calculation of all travel orders, administrative prohibitions, reimbursements and control of material costs.

DEKRA Services Used

Benefits
  • 1.

    Flexibility

    Although the client does not have its own company managing the employee sales team, it can rely on the flexibility enabled by DEKRA outsourcing services.

  • 2.

    Cost control

    Every month, the customer receives only one invoice for the full service containing all costs of his sales team.

  • 3.

    100% Compliance

    DEKRA is part of a multinational company and thus instills confidence in foreign partners who want to invest in Croatia and employ workers here.

  • 4.

    DEKRA regional presence

    As DEKRA Group is present in the entire region and the client does not have an official branch office in any of the regional countries, the DEKRA outsourcing service has been expanded to include all 8 regional countries.

DEKRA SERVICES

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